We are looking for a Sales Process Manager to manage and streamline sales operations, improve team productivity, and ensure efficient and high-quality sales processes. The ideal candidate will work closely with the sales team, provide operational support, identify process improvements, and help maintain consistent performance across US and Australian shifts.
Key Responsibilities
- Manage and streamline day-to-day sales processes and workflows.
- Monitor sales team productivity and overall performance.
- Identify process gaps and implement improvements for greater efficiency.
- Ensure sales processes meet quality and performance standards.
- Support and guide the sales team in following established processes.
- Track team performance and identify areas for improvement.
- Coordinate with sales team members to resolve process-related issues.
- Maintain smooth and efficient sales operations across US and Australia shifts.
- Prepare and maintain sales process reports and performance updates.
- Collaborate with relevant teams to improve sales workflow and execution.
Requirements
- Previous experience in sales process management, sales operations, or a similar role.
- Strong understanding of sales workflows and business processes.
- Good leadership, communication, and team-management skills.
- Ability to analyze processes and identify opportunities for improvement.
- Strong organizational and problem-solving abilities.
- Ability to manage multiple priorities in a fast-paced environment.
- Good knowledge of productivity and sales performance tracking.
- Willingness to work according to US or Australian business shifts.
- Strong attention to detail and commitment to process quality.
- Experience working with sales teams or in a process-driven environment is preferred.
